Frequently Asked Questions
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Have questions about outsourcing your website work, managing HighLevel, maintaining your website, automating your systems, or getting creative support?
Here you’ll find answers to common questions about UrBriskSource and the services we provide.
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General & Outsourcing
What is UrBriskSource?
UrBriskSource is an outsourced technical and creative support team that helps businesses with websites, website maintenance, HighLevel administration, automation, graphic design, and digital project support.
Instead of hiring separate freelancers or full-time employees for every skill you need, you can access multiple areas of expertise through one organized support team.
What services does UrBriskSource provide?
UrBriskSource provides support for a range of technical and creative projects, including:
Website design and development
WordPress website support
Landing pages and sales pages
Website maintenance
Website updates and technical troubleshooting
HighLevel setup and administration
CRM support
Automation and integrations
Graphic design
Presentations and marketing materials
Digital project coordination
What can I outsource to UrBriskSource?
You can outsource a variety of website, technical, system, and creative tasks to UrBriskSource.
This may include building or updating a website, maintaining an existing website, managing HighLevel, setting up automation, creating graphic design materials, or providing ongoing technical support.
Who does UrBriskSource work with?
UrBriskSource works with businesses, agencies, consultants, and service providers that need reliable technical or creative support.
Our services are particularly suitable for businesses that need access to multiple digital skills without building a large in-house team.
Why work with an outsourced support team?
Managing multiple freelancers for different tasks can become time-consuming.
An outsourced support team gives you access to multiple skills through a more organized working relationship. Instead of coordinating separate providers for websites, maintenance, systems, and design, you can work with one team that understands your projects and requirements.
Can I get ongoing support from UrBriskSource?
Yes. Depending on your requirements, UrBriskSource can provide ongoing support for recurring website, technical, HighLevel, automation, and creative tasks.
Website Design & Development
Does UrBriskSource design websites?
Yes. UrBriskSource provides website design and development support for businesses that need professional websites, landing pages, sales pages, website redesigns, and ongoing website updates.
Does UrBriskSource work with WordPress?
Yes. UrBriskSource provides WordPress website support, including website design, development, updates, maintenance, troubleshooting, and technical assistance.
Can UrBriskSource redesign my existing website?
Yes. We can help redesign and improve an existing website.
Depending on your requirements, this may include improving the visual design, reorganizing page layouts, updating content, improving mobile responsiveness, and making technical improvements.
Can you create landing pages and sales pages?
Yes. UrBriskSource can help create landing pages, sales pages, and other conversion-focused pages for websites, campaigns, products, and services.
Can you update my existing website?
Yes. We can assist with ongoing website updates, including content changes, design updates, new sections, new pages, and technical improvements.
Do I need to have everything planned before contacting you?
No. You can contact us with an idea, an existing website, a list of requirements, or even a problem you need help solving.
We can review your requirements and help determine the best approach for your project.
Website Maintenance & Technical Support
Does UrBriskSource provide website maintenance services?
Yes. UrBriskSource provides ongoing website maintenance and technical support to help businesses keep their websites updated, secure, and functioning properly.
What is included in website maintenance?
Depending on your website and support arrangement, website maintenance may include:
Website backups
WordPress updates
Plugin updates
Theme updates
Security checks
Malware scanning
Broken link checks
Form testing
Database optimization
Performance checks
Technical troubleshooting
The exact scope of support depends on your website and maintenance plan.
Can UrBriskSource redesign my existing website?
Yes. We can help redesign and improve an existing website.
Depending on your requirements, this may include improving the visual design, reorganizing page layouts, updating content, improving mobile responsiveness, and making technical improvements.
Why does my website need regular maintenance?
Websites rely on software, plugins, themes, hosting environments, and integrations that can change over time.
Regular maintenance helps keep important components updated and allows potential issues to be identified before they become bigger problems.
Can UrBriskSource fix problems with my existing website?
Yes. We can assist with many website-related technical issues.
This may include broken pages, plugin conflicts, website errors, forms that are not working, display issues, and other technical problems.
Do I need to have everything planned before contacting you?
No. You can contact us with an idea, an existing website, a list of requirements, or even a problem you need help solving.
We can review your requirements and help determine the best approach for your project.
HighLevel Administration & Support
Does UrBriskSource provide HighLevel support?
Yes. UrBriskSource provides support for HighLevel setup, administration, CRM configuration, workflows, automation, funnels, websites, forms, calendars, and other technical tasks within the platform.
Does UrBriskSource have a HighLevel Certified Admin?
Yes. Cristalyn Princess Sevilla is a HighLevel Certified Admin and Project Manager who supports HighLevel-related projects and technical operations.
What does a HighLevel Admin do?
A HighLevel Admin helps organize, configure, and manage different areas of a HighLevel account.
This may include:
CRM setup
Pipelines and opportunities
Contacts and custom fields
Workflows and automation
Funnels and websites
Forms and calendars
User setup
Account organization
Technical troubleshooting
Can UrBriskSource set up my HighLevel account?
Yes. We can assist with setting up and organizing your HighLevel account based on your business requirements.
This may include CRM configuration, pipelines, forms, calendars, workflows, funnels, and other required features.
Can you build HighLevel workflows and automations?
Yes. UrBriskSource can assist with HighLevel workflows and automation.
Examples may include lead follow-ups, notifications, task automation, customer communication workflows, and other automated processes based on your business requirements.
Can you build websites and funnels in HighLevel?
Yes. We can assist with creating and managing websites, landing pages, and funnels within HighLevel.
Is UrBriskSource only a HighLevel service provider?
No. HighLevel is one of the platforms we support.
UrBriskSource also provides website design, website maintenance, automation, graphic design, and broader outsourced technical and creative support.
Automation & Integrations
Can UrBriskSource help automate business processes?
Yes. We can help businesses organize and automate processes between their websites, CRM systems, forms, and other compatible digital tools.
What types of automation can you help with?
Depending on the platforms being used, automation support may include:
Lead follow-ups
Email automation
CRM automation
Form notifications
Workflow automation
Task notifications
Customer communication workflows
Third-party integrations
Can you connect HighLevel with other business tools?
UrBriskSource can assist with integrations between HighLevel and compatible third-party platforms and tools.
The available solution depends on the systems involved and their integration capabilities.
Can you troubleshoot an existing automation?
Yes. We can review existing workflows and integrations to identify configuration issues and determine whether improvements or corrections are needed.
Graphic Design & Creative Support
Does UrBriskSource provide graphic design services?
Yes. UrBriskSource provides graphic design and creative support for businesses that need professional digital and marketing materials.
What graphic design services do you offer?
Our graphic design support may include:
Social media graphics
Marketing materials
Presentations
Brochures
Flyers
Lead magnets
eBooks
Digital documents
Website graphics
Canva designs
Can I outsource ongoing graphic design work?
Yes. Businesses can outsource recurring graphic design tasks depending on their requirements and support arrangement.
This can be useful for companies that need regular creative support without hiring a full-time designer.
Can you create presentations and business documents?
Yes. UrBriskSource can assist with the design and formatting of presentations, proposals, business documents, lead magnets, and other professional materials.
Working With UrBriskSource
How do I get started?
Start by telling us about your project, website, system, or support requirements.
You can share what you need help with, and we can review the requirements and determine the most appropriate service or support arrangement.
Can I hire UrBriskSource for a one-time project?
Yes. Depending on the project requirements, UrBriskSource can assist with one-time projects such as website design, website redesigns, HighLevel setup, automation projects, and graphic design work.
Can I use UrBriskSource for multiple services?
Yes. One of the advantages of working with UrBriskSource is access to multiple technical and creative services through one team.
For example, a business may need a website redesign, ongoing website maintenance, HighLevel support, and graphic design assistance.
Does UrBriskSource provide project management?
UrBriskSource provides organized project coordination to help manage technical and creative tasks.
This helps clients work with one team instead of coordinating multiple independent service providers.
Do I need to be technical to work with UrBriskSource?
No. You do not need to be highly technical.
You can explain your business requirements, project goals, or the problem you are experiencing, and we can help identify the technical work required.
International Clients
Can international businesses work with UrBriskSource?
Yes. UrBriskSource provides remote outsourced digital and technical support for businesses that need assistance with websites, systems, design, and digital projects.
Does UrBriskSource work with Australian and New Zealand businesses?
Yes. UrBriskSource provides outsourced technical and creative support suitable for businesses in Australia and New Zealand, as well as other businesses that can work effectively with a remote support team.

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